This accessibility statement applies to: - https://docs.api.qa.notprod.lev.homeoffice.gov.uk - https://docs.api.qa.notprod.lev.homeoffice.gov.uk - https://docs.api.uat.notprod.lev.homeoffice.gov.uk - https://docs.api.dev.notprod.lev.homeoffice.gov.uk
This website is run by Her Majesty's Passport Office (HMPO). We want as many people as possible to be able to use this website. For example, that means you should be able to: - Change colours, contrast levels and fonts - Zoom in up to 300% without the text spilling off the screen - Navigate most of the website using just a keyboard - Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible. You can see a full list of any issues we currently know about in the Non-accessible content section of this statement.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: - email lev-enquiries@digital.homeoffice.gov.uk - raise an issue at https://github.com/UKHomeOffice/lev-api-spec/issues
We'll consider your request and get back to you in 10 days.
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: All issues should be reported via email: lev-enquiries@digital.homeoffice.gov.uk
Read tips on contacting organisation about inaccessible websites.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations') in Northern Ireland.
The Home Office is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances and exemptions are listed below.
The content listed below is non-accessible for the following reasons.
Thorough testing to confirm the accessibility of the website against the regulation requirements and WCAG 2.1 AA standards is on our roadmap, however it has not been completed yet.
This is a failing on our part and means at this time we cannot confirm any known issues of non-compliance.
Because of this we stand ready to make reasonable adjustments for users until formal testing and proactive remediation plans can be confirmed and ask any users that encounter accessibility issues to get in touch with us to receive support and to notify us of issues so we can start making improvements.
At this time, we have not made any disproportionate burden claims.
This system is described as an “intranet” within the definition of the regulations and the system originally went live prior to September 2019. As such this system does not need to be compliant until such time as it has been substantially revised.
We have chosen to produce this accessibility statement in advance to support our users and our requirements under the Equality Act 2010 and Public Sector Equality Duty.
This system is described as an “archive” within the definition of the regulations and the system originally went live prior to September 2019 and only serves user generated content. As such this system does not need to be compliant until such time as it has been substantially revised.
We have chosen to produce this accessibility statement in advance to support our users and our requirements under the Equality Act 2010 and Public Sector Equality Duty.
This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020.